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Terms of Use

Last Updated: November 5, 2026

1. Parties and Agreement

These Terms of Use (the "Terms") form a binding agreement between you and KHORA DESIGN LAB YAZILIM MİMARLIK İNŞAAT VE MÜHENDİSLİK ANONİM ŞİRKETİ ("Khora" or the "Company") regarding your use of the Dimens mobile application (the "App") and related services.

Company address: Gülbahçe Mah. Gülbahçe Cad. Kuluçka Merkezi Binası Sitesi No 1/4 5. İç Kapı No: 10 Urla/İzmir. Contact: info@khora.tr.

By downloading, accessing, or using the App, you confirm that you have read, understood, and accepted these Terms.

2. Account

  • Guest use: You can use the App without signing in, as a guest. Some features, such as purchases and coins, require Sign in with Apple. If you remove the App from your device, you can no longer reach your guest account.
  • Sign in with Apple: Accounts are created with Sign in with Apple. When you sign in, the content you created as a guest moves to your account.
  • Account security: You are responsible for the security of your device and your Apple account. You should tell us if you notice unauthorized use of your account.
  • Deleting your account: You can delete your account at any time in the App (Profile → Settings → Permanently Delete Account). Details are on the Delete Account page.
  • Suspension and termination: We may suspend or close your account if you use it in breach of these Terms or applicable law.

3. License and Intellectual Property

Right to use: The Company grants you a limited, non-transferable, non-exclusive license to use the App.

Ownership: All rights, title, and interest in the App (including software, design, code, algorithms, and trademarks) belong exclusively to the Company.

Prohibitions: You may not:

  • Decompile, reverse-engineer, or copy the App's source code.
  • Use the App to develop a competing product or service.
  • Bypass or manipulate the App's security measures.

4. User Content

  • Ownership: Your scans and reports belong to you.
  • License you grant: To provide the service (storage, conversion, share links), you grant the Company a limited, non-exclusive license to this content.
  • Share links: You are responsible for the share links you create and for whom you share them with.
  • Content added to other projects: Content you add to another project stays with the owner of that project.

5. Plans, Purchases and Coins

The app's free plan contains ads and limits some features. Pro and Teams are auto-renewing subscriptions. You can buy an Export Pass (one scan, all formats), a DXF right (one scan) or logo-free PDF rights (5 rights per purchase, each for one scan). A right applied to a scan stays with that scan, cannot be moved to another scan and ends when the scan is deleted. Rights not yet applied wait in your account, do not expire and end when you delete your account. If a purchase is refunded, all of its rights are cancelled, and those already applied are removed from their scans. Payments are processed by the App Store; refunds and subscription cancellations are subject to Apple's standard terms. Prices are shown in the app; changes to prices and plans are announced in advance.

Coins:

  • Coins are a right of use for unlocking logo-free PDFs and DXF in the app. They are not money; they cannot be bought, sold, transferred to anyone else or exchanged for money.
  • You earn them by watching rewarded ads (1 per ad, at most 10 a day) and by linking your Apple account (10, once per Apple account). Watching ads is optional; everything coins can unlock can also be bought from the App Store.
  • They do not expire. When you delete your account your balance is deleted and not given back. Signing in again with the same Apple account does not renew one-time rights.
  • We may remove coins earned by cheating (automation, modifying the app, misleading the ad network and the like). We may change the coin rules or end the program; important changes are announced in advance.

Promotions: We may offer Pro features for free for a limited time (for example a launch offer). When it ends your account returns to its normal plan by itself; you are not charged and no subscription is started.

6. Subscriptions and Free Trial

  • Free plan: The free plan includes 1 saved scan per day and PDFs with the logo.
  • Free trial: The Pro plan comes with a 1-week free trial. If you make a purchase during the trial, the remaining part of the trial is forfeited.
  • Payment: Payment is charged to your Apple account.
  • Automatic renewal: A subscription renews automatically unless it is cancelled at least 24 hours before the end of the current period, and the charge is made within the last 24 hours of the period.
  • Cancelling and managing: You can manage and cancel your subscription in your Apple Account settings.

7. Nature of the Service and Disclaimer

The App and all data it provides (measurements, floor plans, 3D models, etc.) are provided "as is" and "as available". The Company gives no express or implied warranty regarding the precision, 100% accuracy, or fitness for a particular purpose of the measurements.

The Company is not liable for the following when they arise from work based on data obtained through the App:

  • Errors in construction, renovation, or architectural projects,
  • Material waste or incorrect orders,
  • Material damage, injury, or harm caused to third parties.

In professional use, verifying all measurements with calibrated physical tools (tape measure, laser meter, etc.) is the user's responsibility.

8. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, or service interruption. The Company's total liability to you, if any, shall not exceed the amount you have paid for the App in the last 6 months. Your mandatory rights under consumer protection law are not affected.

9. Indemnification

You agree to hold harmless and indemnify the Company, its officers, employees, and partners from and against any claims, damages, liabilities, losses, responsibilities, expenses, or debts (including attorney's fees) arising from your use of the App, your breach of these Terms, or your infringement of any third party's rights. Your mandatory rights under consumer protection law are not affected.

10. App Store Terms

If you obtained the App from the Apple App Store, the following terms also apply:

  • Parties: These Terms are between you and the Company only, not with Apple. The Company, not Apple, is responsible for the App and its content.
  • Scope of license: The license is non-transferable and applies on Apple-branded products that you own or control, as permitted by the usage rules in Apple's Media Services terms. Other accounts linked through Family Sharing or volume purchasing may also use the App, as those rules allow.
  • Maintenance and support: The Company alone is responsible for maintenance and support of the App; Apple has no obligation in this regard.
  • Warranty: If the App fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App, if any. To the maximum extent permitted by applicable law, Apple has no other warranty obligation for the App; any other claims, losses, or expenses arising from a failure to conform to a warranty are the Company's responsibility, not Apple's.
  • Product claims: The Company, not Apple, is responsible for addressing claims relating to the App or your possession or use of it, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy, or similar laws.
  • Intellectual property: If a third party claims that the App or your use of it infringes its intellectual property rights, the Company alone, not Apple, is responsible for investigating, defending, settling, and discharging the claim.
  • Legal compliance: You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
  • Developer details: For questions, complaints, or claims about the App: KHORA DESIGN LAB YAZILIM MİMARLIK İNŞAAT VE MÜHENDİSLİK ANONİM ŞİRKETİ, Gülbahçe Mah. Gülbahçe Cad. Kuluçka Merkezi Binası Sitesi No 1/4 5. İç Kapı No: 10 Urla/İzmir, info@khora.tr.
  • Third-party terms: You must comply with applicable third-party agreements when using the App (for example, your wireless data service agreement).
  • Third-party beneficiary: Apple and Apple's subsidiaries are third-party beneficiaries of these Terms; once you accept these Terms, Apple has the right to enforce them against you as a third-party beneficiary.

11. Changes

We reserve the right to update these Terms. Changes are published on this page and the "Last Updated" date is updated; important changes are also announced in another suitable way, such as an in-app notification.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. Consumers may bring disputes to the Consumer Arbitration Committees (Tüketici Hakem Heyetleri) and Consumer Courts (Tüketici Mahkemeleri). For other disputes, the courts and enforcement offices of İzmir have jurisdiction.

13. Contact

For questions about these Terms, contact us at: